Straumann USA is the leading provider of solutions in implant dentistry and tissue regeneration. Straumann faced the tribulation of managing consignment inventory as well as billing and replenishment of dental implants and associated components on a daily basis. Their implants were stored at a number of different customer locations across the country, and with a growing business, having real-time knowledge of where inventory was and who was using it was a major challenge.
Straumann was managing their consignment inventory via manual processes and found that this method was costly, and made it impossible to achieve 100% charge capture with customer accounts. Straumann’s staff was becoming burdened with the manual inventory process. And internally Straumann saw a shrinkage in inventory, write-offs, and a delay in billed revenue.Read More