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Support

Get insight into your products and have your questions answered with our resource library and system status page. If you can’t find what you need, we are here to help. Send us an email or give us a call and we will find a solution.

How Can We Help?

Get Terso Support for all types of RAIN RFID documention including manuals, FAQs, and helpful articles for Terso Products

Documentation

Get access to user manuals, frequently asked questions, and helpful articles for Terso products.

Get helpful support from Terso Solutions. Learn about System Statuses. Review the current status of our web services and products and sign up for outage notifications

System Status

Review the current status of our web services and products, and sign up for outage notifications.

Customer Portal

Better support starts here. Use this customer portal to view devices, open a case, and view all case statuses in just a few clicks.

Call Terso Solutions Support for help with sensors, software, and anything in between
NOT FINDING WHAT YOU NEED?

Get In Touch

Talk to one of our expert support staff available via phone or email.

Response times are typically a few business hours.

US: M-F, 8AM-5PM CT
EU: M-F, 8AM-5PM CT

Call us
US +1 888.376.0257
EU +490 6227.789.3003

Email us
US: support@tersosolutions.com
EU: supporteu@tersosolutions.com
Asia Pacific: supportap@tersosolutions.com