We all need a little help from our friends
Support
Get insight into your products and have your questions answered with our resource library and system status page. If you can’t find what you need, we are here to help. Send us an email or give us a call and we will find a solution.
How Can We Help?
Documentation
Get access to user manuals, frequently asked questions, and helpful articles for Terso products.
System Status
Review the current status of our web services and products, and sign up for outage notifications.
Customer Portal
Better support starts here. Use this customer portal to view devices, open a case, and view all case statuses in just a few clicks.
NOT FINDING WHAT YOU NEED?
Get In Touch
Talk to one of our expert support staff available via phone or email.
Response times are typically a few business hours.
US: M-F, 8AM-5PM CT
EU: M-F, 8AM-5PM CT
Call us
US +1 888.376.0257
EU +490 6227.789.3003
Email us
US: support@tersosolutions.com
EU: supporteu@tersosolutions.com
Asia Pacific: supportap@tersosolutions.com